Diploma in Airport Ground Staff

Last Updated on July 29, 2023 by Vishnu Nambiar

Have you passed 12th standard? Do you want to build a rewarding career in aviation sector? If yes, this article will be of help to you! Here, we will have an in-depth analysis of Diploma in Airport Ground Staff course.

This training program is also known by other names such as – Diploma in Ground Staff Training, Diploma in Airport Ground Staff Training, Diploma in Ground Staff handling etc. Though the course names are different, they share the same course content.   It is a job oriented Diploma course. The course duration is not exceedingly long either! For job seekers, this course is a boon!   How’s this article of help to me, you may ask. Here, you will find everything you need to know about Diploma in Airport Ground Staff course. This guide covers topics such as – course details, duration, eligibility, colleges, admission process, careers and salary specs.   Here’s an overview of the course –

  • Name of the course: Diploma in Airport Ground Staff
  • Type of course: Diploma certification
  • Duration: 6-12 months
  • Eligibility: 12th passed (Arts, Commerce or Science) or equivalent

Aviation sector is growing at a healthy rate in India. Frequency of flights have increased noticeably. Thanks to this growth, airports need skilled ground staff to take care of daily operations efficiently.   In short, there’s good demand for skilled airport ground staff out there. There exists ample job opportunities in front of them!   Do you want to know more about ground staff and tasks carried out by them? Check out the next section to get all the basic details about this domain –  

Diploma in Airport Ground Staff: Basic Details

An airport is a very busy place. Air traffic is increasing noticeably with each passing year. In order to ensure its smooth functioning, one must manage both people and cargo efficiently! This is where trained ground staff come handy!   What’s the first thing that comes to your mind while talking about airports? I’m sure these things will flash before your eyes – pilots, cabin crew, giant aircraft, passengers and cargo.   Airport management is not just about pilots and cabin crew! Behind the scenes, many professionals work on aspects such as security, cargo handling, passenger handling, customer service etc. These professionals come under the category of ‘Airport Ground Staff’.   An airport ground staff is trained in areas such as –

  • Passenger handling
  • Cargo handling
  • Security processes & protocols
  • Customer Service

Without trained ground staff at their disposal, airport managers will have a tough time managing an airport! They play a huge role in ensuring smooth functioning of an airport!   Usually, ground staff work as a team. He/she will be a part of a team that has been assigned a specific task.   Some such notable tasks are –

  • Customer Service (solving problems, issues, queries, complaints etc)
  • Ticketing
  • Baggage claims
  • Passenger handling
  • Cargo loading
  • Cargo unloading
  • Security processes
  • Inter-department coordination

Come, let us take a closer look at the course details. Here they are –

Course Details

Type of course

It is a Diploma certification course.


The course duration is generally 6 months. But it varies from one institute to another and could be anywhere between 6-12 months.


10+2 passed in any stream (Arts, Commerce or Science).


There exists many Government and Private colleges across India offering this course. Government colleges charge relatively lower fees than their private counterparts.

You may also check – AME course


Reputed institutes rely on merit based admission process. Such institutes make use of relevant entrance test to select deserving candidates. Some institutes are also known to conduct their own qualifying test in order to select deserving candidates.   Some other institutes are also known to conduct direct as well as donation based admission process.


Fees charged for the academic program may vary from one institute to another. Course fees depends upon the following factors –

  • Location of the college
  • Status and rating of the college
  • Scholarship status (of student, if applicable)

Average fees in private institutes could be anywhere between 25-40K INR.


Here are some of the important subjects present in Diploma in Airport Ground Staff curriculum –

  • Communication Skills
  • Basics of Aviation
  • Airport Operations
  • Customer Service
  • Cargo Management
  • Flight Scheduling
  • Airport Ramp Management

Career Prospects

Airport Ground staff professionals have diverse job opportunities available in front of them. Some of the prime recruiters are –

  • Airlines
  • Airports
  • Travel Agencies
  • Tour Agencies
  • Aviation Firms


Starting salary of a ground staff professional depends upon a number of factors. Some of the prominent factors are –

  • Institute from which the candidate completed the course
  • Level of education (UG, PG etc)
  • Job location

On an average, starting salary could be anywhere between 15-30K INR per month. Also read – Aviation courses, Air hostess courses & Air ticketing course.

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10 thoughts on “Diploma in Airport Ground Staff”

  1. This year I had given the exam of 10th class … Just I want to know that there is any diploma course which is related to aviation… Which I can

  2. I completed my graduation in b.com and I want to make my career in ground staff but I don’t know that it’s beneficial or not after graduation.

  3. currently i m persuing bba last sem so can i apply for the airport ground staff.. plse tell me what i have to do..

  4. Does there is a good increment in Groundstaff as the payment is 15000…….and if there then how is the increment done and how much

  5. Iam a class 12 graduate from commerce stream and I want to go in Airlines Ground Staff Management plz tell me what should I have to do first ?

  6. i am a bcom final year student i would like to get in to the ground staff department of airlines can you suggest me what course should i take after my bcom


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