Last Updated on July 24, 2023 by
Axis Bank provides both debit and credit cards. Are you an Axis Bank credit account holder? If yes, this post will be of help to you. Here, I’ve provided different ways to block your Axis Bank ATM card and credit card.
After going through this post, you will be able to block or hot-list your card through SMS, helpline number, internet banking and mobile banking app! This post has been crafted keeping the needs of Axis Bank customers in mind. Axis Bank is one of the most popular private sector banks in India. This banking institute offers core banking products such as – account (savings and current), deposits (fixed, recurring, flexi, tax saver etc), loans (education, vehicle, housing, personal, business, SMEs etc) and more. With time, Axis Bank has also introduced tech-enabled banking services like – ATM facility, cards (credit and debit), fund transfer (RTGS/NEFT and IMPS), e-payment, UPI, mobile banking, internet banking etc. In this post, we will focus on the cards-based services. When should a customer block his/her ATM card or credit card, some of you may ask. One must block his/her ATM card under the following circumstances –
- Lost/stolen card
- Occurrence of unauthorized transaction
- Card credentials (card number, CVV, expiry date etc) get leaked
Fortunately, Axis Bank helps customers tackle this issue through multiple channels. A customer may block his/her Axis Bank ATM card or credit card through the following channels –
- SMS
- Helpline number
- Internet banking
- Mobile banking app
Let us check out the steps involved in each method –
How to block Axis Bank ATM card?
1 Block Axis Bank ATM card through SMS
The SMS format to block your Axis Bank ATM card is – BLOCKCARD Customers may send the above SMS/keyword to any of the following numbers – 5676782 or 9717000002. Customer will get a confirmation message from the bank. In this way, you may block your debit card by sending a text message!
2 Block Axis Bank ATM card through helpline number
The helpline number to block your Axis Bank ATM card is – +912267987700. Dial this number and you will be able to talk to the Axis Bank customer service executive. He/she will guide you through the hot-listing process. During the process, you may be asked to provide your card details. You may even be asked the reason (lost/stolen card) for hot-listing the card.
3 Block Axis Bank ATM card through internet banking
Follow these steps to block your Axis Bank ATM card through internet banking –
- Visit the official website of Axis Bank internet banking
- Enter your credentials and login
- Go to your account
- Click on the ‘debit cards’ option
- Select the ‘block card’ option
4 Block Axis Bank ATM card through mobile banking app
Follow these steps to block your Axis Bank ATM card through mobile banking app –
- Open the Axis Bank mobile banking app
- If you haven’t logged in, enter your credentials and login
- Click on ‘banking’ option
- Select ‘services’ option
- Select ‘debit cards’ option
- Select relevant debit card (that you want to block)
- Click on ‘block and replace’ option
How to block Axis Bank credit card?
1 Block Axis Bank credit card through SMS
The SMS format to block your Axis Bank credit card is – BLOCK [space] Last 4 digits of your credit card Send the above text message to the following number – 5676782.
You may also check –
Axis Bank missed call balance enquiry
All banks missed call balance enquiry number
You will receive a confirmation message from the bank. Check the message to ensure that your credit card has been blocked.
2 Block Axis Bank credit card through helpline number
The helpline numbers to block your Axis Bank credit card is – 18604195555 and 18605005555. Dial any one of these helpline numbers. The IVR system or customer care executive will guide you through the hot-listing process. You may be asked to provide card details, reason for blocking the card and additional information.
3 Block Axis Bank credit card through internet banking
Follow these steps to block your Axis Bank credit card through internet banking –
- Visit the official website of Axis Bank internet banking
- Enter your credentials and login
- Go your your account
- Click on ‘my cards’ option
- Click on ‘more services’ option
- Select relevant card (that you want to block)
- Click on ‘block credit card’ option
4 Block Axis Bank credit card through mobile banking app
Follow these steps to block your Axis Bank credit card through mobile banking app –
- Open the Axis Bank mobile banking app
- If you haven’t logged in, enter your credentials and login
- Go to your account
- Select the ‘my cards’ option
- Select ‘more services’ option
- Choose relevant card that you want to block
- Click on ‘block and replace card’ option
I am Vishnu Nambiar a career and educational blogger from India. I am also a full time educational consultant having more than 12 years of experience in the educational sector.
I share articles related to courses, colleges, careers, exam tips and more here.